Refund & Cancellation Policy

Refund Policy

We offer refunds for products returned within 30 days of purchase, provided they meet our return conditions.

Terms & condition

We offer returns and refunds only if:
-The product received is damaged.
-The size delivered does not match the size ordered.
Returns will not be accepted for any other reason.

Eligibility Requirements

Items must be:

• Unused and in original condition
• In original packaging
• Accompanied by receipt

Refund Process

1. Contact customer service
2. Provide your order number
3. Explain return reason
4. Follow return instructions

Processing Time

Refunds processed within 5-7 business days after receiving returned items.

Cancellation Policy

Order Cancellation: Within 24 hours of placement
Contact: [email protected]

Proof Requirement

To be eligible for a return or refund, customers must provide a clear and unedited unboxing video showing the sealed package and the complete unboxing process.

Claims made without an unboxing video will not be considered.

Non-Refundable Items

-Incorrect size selection by the customer.
-Change of mind after purchase.
-Used or washed products.
-Products damaged by misuse.
-Claims without an unboxing video.

Contact Information

For refund requests:

• Email: [email protected]
• Phone: